Monitor Instagram and respond to post comments right from your helpdesk.

Integrating Instagram with Sociomile

Integrate a single Instagram handle

Manage and respond to all interactions from your primary Instagram handle easily.

Convert comments to tickets automatically

Create intelligent rules to systematically convert tweets into tickets based on keywords that appear in them.

Interacting on Instagram from Sociomile

Reply from the handle of your choice directly from the helpdesk

Reply to comments without leaving the helpdesk. You can choose between usernames integrated with the system to reply to comments.

View the comment on Instagram

View the original comment on Instagram by clicking the View on Instagram link in the ticket.

Try the Sociomile experience.

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